Dear users,

At Smaloare, we offer free shipping to most countries and regions worldwide.
However, in a few exceptional cases, additional shipping fees may apply.

This usually happens when:

• The delivery address is located far from our nearest warehouse, or
• There are unexpected situations such as customs restrictions, remote area surcharges, or other factors beyond our control.

These cases are rare, and we’ll always notify you in advance if any extra cost is required.
Our customer service team will contact you directly to confirm and discuss the best solution before proceeding with your order.

We appreciate your understanding — and we’ll always do our best to make sure your product reaches you safely and smoothly.

Dear users,
Please be informed that our system will undergo scheduled maintenance on Saturday, May 11th, from 02:00 AM to 04:00 AM (GMT+8). During this time, you may experience temporary service interruptions or slow loading speeds. This maintenance is aimed at upgrading our server performance and ensuring better stability for all users. We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any urgent concerns during the maintenance window, please contact our support team via email or live chat.
Thank you for your continued support.