Effective Date: March 2025
At Small World, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We collect the following types of information when you interact with our website:
Registration Information: When you create an account, we collect basic details such as your username or email address. We do not require your full name unless it is necessary for delivery or legal requirements in certain countries.
Payment Information: When you make a purchase, we collect billing information, including your credit card details and billing address, to process your transaction.
Communication Information: We collect any information you provide when you contact us through email, live chat, or our contact form.
Browsing Information: We collect information about your interactions with our website, such as your IP address, browser type, device type, and the pages you visit. This helps us improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To complete your transactions, deliver products, and provide customer service.
Customer Support: To respond to your inquiries, provide support, and assist you via email or live chat.
Advertising and Marketing: To send you promotional offers, newsletters, and updates if you have subscribed to receive them.
Website Improvement: To analyze website usage and improve user experience through tools like Google Analytics and Facebook Pixel.
3. Do We Share Your Data?
We do not sell your personal information. However, we may share your information with third parties for the following purposes:
Payment Processors: We share your payment details with trusted third-party payment processors such as PayPal or Stripe to complete your transactions.
Email Marketing: If you’ve subscribed to our newsletter, we may share your email address with third-party email marketing providers like Mailchimp to send you promotional emails.
Analytics and Advertising: We use Google Analytics and Facebook Pixel to help us analyze traffic and create targeted advertising campaigns. These services may collect information about your usage of our site for these purposes.
4. Your Privacy Rights
You have the right to:
Access Your Information: You can request a copy of the personal information we hold about you by contacting us.
Update or Correct Your Information: You can update or correct your personal details by logging into your account or contacting us.
Delete Your Account: You can request to delete your account by contacting us. We will process this request in accordance with applicable law.
Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can unsubscribe by clicking the “unsubscribe” link in any of our emails.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website, including:
Google Analytics: To collect data on how users interact with our website and help us improve the site.
Facebook Pixel: To track user behavior and serve targeted advertisements on Facebook.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your experience on our site.
6. Third-Party Services
We work with third-party service providers who assist us with the following:
Payment Processors: We use trusted payment processors (e.g., PayPal, Stripe) to handle payments securely.
Email Marketing: We use services like Mailchimp to send marketing emails, newsletters, and updates.
Live Chat and Support: We use third-party services to manage live chat and customer support on our website.
Analytics and Advertising: We use Google Analytics and Facebook Pixel to improve our marketing efforts and understand website usage.
These third-party providers are required to keep your information secure and only use it for the purposes outlined in this Privacy Policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:
Email: smallworld.kf@gmail.com
